Shipping policy

MODCLOTHIN

Shipping & Delivery Policy

At Modclothin, we take pride in the clothing we supply and the service we provide.

Whether you're ordering a shirt, suit, jacket or something a little more special, we want you to know exactly what to expect when placing your order.

ORDER PROCESSING & PRODUCTION TIMES

Some of our garments are held in stock, while others are individually made or specially ordered.

In-stock items: We aim to prepare and dispatch available stock within 2–3 working days.

Made-to-order garments: Production times vary depending on the garment. Please refer to the individual product description for the estimated production timeframe.

Once your garment arrives at Modclothin, it is carefully inspected before being packed and dispatched to you.

Please note that production times and postal delivery times are separate.

UK DELIVERY

We use Royal Mail Tracked 24 and Tracked 48 for our standard UK deliveries.

Our estimated transit time is 3–5 business days from dispatch.

Postage charges are calculated according to parcel weight and displayed at checkout.

Once your order has been dispatched, tracking information will be provided.

We do not dispatch orders on Saturdays, Sundays or UK bank holidays.

PRIORITY PRODUCTION – £50

Need your order sooner?

We offer an optional priority production service for customers who require their garments more quickly.

Priority Production (8 Working Days) + UK Tracked Delivery — £50

This service provides priority manufacturing within 8 working days, rather than the standard production timeframe stated in the product description.

Working days exclude weekends and UK bank holidays.

Once your order has been manufactured, received at Modclothin and passed our quality checks, it will be dispatched using tracked UK delivery.

The £50 charge includes UK postage. There is no additional UK delivery charge for this option.

Please note that the eight-working-day timeframe refers to priority production only. It does not include the time required for the finished garment to reach Modclothin, undergo quality checks or be delivered to your address.

INTERNATIONAL DELIVERY

We are delighted to welcome customers from around the world.

International delivery charges depend on the destination, parcel weight and shipping service selected.

Available delivery options, charges and estimated transit times are displayed at checkout.

International customers may be responsible for customs duties, import taxes or other charges imposed by their destination country, unless these have already been included at checkout.

Production and preparation times are separate from international shipping times.

DELIVERY DELAYS

We always aim to dispatch orders promptly and within the stated preparation timeframe.

Occasionally, circumstances outside our control, including postal disruption, public holidays or manufacturing delays, may affect delivery.

If you experience a problem with your delivery, please contact us and we will be happy to investigate.

CONTACT MODCLOTHIN

If you have any questions about production times, delivery arrangements or an existing order, please get in touch.

Email: info@modclothin.co.uk

Telephone: 07377 412962

Address:

Modclothin
1 Mill Street
Melton Mowbray
Leicestershire
LE13 1AY

We're always happy to help.